As you select a new WMS for your ecommerce fulfillment operation, it’s clear not all are created equal in terms of core functionality. WMS add-on modules are typically available to extend the core system with additional functions. You need to not only understand the benefits of the add-on but also how it affects the TCO and ROI.
Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.
YourSurprise.com, a Dutch ecommerce fulfillment company that markets personalized gift items in 22 countries, was growing rapidly but as it did, challenges of order accuracy and on-time delivery increased exponentially. Hear how the company met these challenges with a smart conveyor system, and the results it’s seen since.
There is a real urgency for retailers to address the sustainability factor in ecommerce head on. With today’s wave of socially conscious consumers, incorporating sustainable practices across the supply chain is the next big challenge and is imperative for retailers to prioritize, especially those focused on long-term growth.
This is easier said than done, but what can retailers realistically do to address and win against these challenges?
American Eagle Outfitters has expanded its offering of free same-day delivery for members of partner ShopRunner to include 50 U.S. cities, up from six when the retailer started working with the FedEx acquired service in October. During the past year, American Eagle and Aerie have offered free store and curbside pickup.
Amazon has revoked the 200-unit limit for new FBA sellers and changed how it assesses sellers’ storage limits. New sellers can start with 500-1,000 units depending on their storage type. It also now subject all sellers to new restock limits. Eytan Wiener, CEO of Getida and a former Amazon power seller, helps us break down the changes.
The Federal Bureau of Investigation has launched an investigation into past political fundraising efforts of Louis DeJoy, the embattled Postmaster General of the U.S. Postal Service, raising the volume of Democratic calls for his ouster even as he works to enact major postal reforms.
When starting an online store, ecommerce entrepreneurs have so much to consider, including how to drive more sales and setting up shipping, among other topics. For many, packaging is towards the middle or end of their list of things to prioritize, but efficient packaging can be a cost saver and set you apart in the market.
How can retailers leverage costly ecommerce returns into a sales tool? It’s an interesting question, given how retailers wrestle with the avalanche of costly returns. Some have remade returns into a customer loyalty campaign, while tech-savvy companies are taking the returns experience to the next level with AI and computer vision.
Here is a look at the building blocks that have enabled retailers to turn a negative experience into a positive opportunity for additional sales.
Pitney Bowes is rolling out a new series of smart lockers that can be used either in office or apartment buildings, college campuses or retail stores that can be configured to use as parcel boxes for individuals to send and receive items, or for picking up ecommerce orders and processing returns.