Amazon

How to Win Amazon Prime Day, When You’re Not Amazon

| Eduardo Vilar

Amazon’s Prime Day 2018 became the biggest shopping day in its history, beating out Cyber Monday and Black Friday, resulting in a whopping 100 million products sold and an estimated $3.4 billion in sales. With the July event continuing to expand both on and off Amazon, it is critical for retailers and brands to have a strategy in place to win this year’s Prime Day, even when you’re not Amazon. Here are four ways to help retailers have an Prime Day strategy of their own.

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Amazon Fulfillment Center Workers Plan Prime Day Strike

| Mike O'Brien

Workers at an Amazon fulfillment center in Minnesota are planning to rain on the company’s Prime Day parade, organizing a walk-off to call attention to working conditions, employee status and pay, according to a report in Bloomberg. The workers plan to stage two three-hour walk-offs on different shifts on Monday, July 15.

Marketplace Facilitator Tax Laws: What They Are and How to Prepare

| Scott Peterson

Marketplace facilitators like Amazon, Etsy, Rakuten, Walmart.com and eBay, are now required in 10 states to collect and remit sales tax resulting from third-party transactions, and several additional states will follow suit. Preparation is the name of the game to be compliant with ever-changing tax legislation.

Prime Day Crystal Ball: What Will This Year Bring?

| Daniela Forte

Amazon announced Prime Day will be a two-day event starting at midnight on July 15. If you think that somehow this concocted shopping holiday has lost steam over the years, you’d be mistaken. Here is a look into the crystal ball to find out what this Prime Day is expected to bring.

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FedEx Reportedly Slashing Prices on Express Service

| Mike O'Brien

Close on the heels of its decision earlier this month to cut ties between Amazon and its Express air delivery unit, FedEx is reportedly offering big discounts on the service to draw in more ecommerce business and take it away from rival UPS, according to the Wall Street Journal.

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Delivery Flexibility, Options Win Customers in the Age of Amazon

| Guy Bloch

Amidst shifting consumer demand and a move toward true omnichannel, retailers’ ability to leverage their physical presence is vitally important. Options such as deliver from store, buy online pickup in store (BOPIS), buy online return in store (BORIS) and delivery drop-offs in lockers are a major advantage over online retailers.

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Kroger Pilots 30-Minute Grocery Deliveries in Cincinnati Area

| Mike O'Brien

In the never-ending quest for delivery immediacy, grocer Kroger is testing out 30-minute deliveries in its home market of Cincinnati, cutting the promised time from Amazon’s Prime Now in half. Called Kroger Rush, the service costs $5.95 per order, with the first order free, and requires an app download.

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Shopify Launches Fulfillment Network for SMB Merchants

| Mike O'Brien

Shooting across Amazon’s bow with its FBA program, Shopify is going all-in on ecommerce fulfillment, tapping 3PL partners to provide two-day delivery across the U.S. for merchants on its ecommerce platform, many with physical stores, while letting them keep customer data and a branded packaging experience.

The True Cost of Ecommerce Backorders

| Brian Barry

Studies have shown that ecommerce backorders can cost you $15 to $20 each, eroding profits. This includes customer service calls, fulfillment labor, shipping and packing material costs. Also, backordered items often have a higher return rate. Here are 8 practical solutions to help you reduce ecommerce backorders and stockouts.

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