Bonobos Again Wins Award as Overall Customer Experience Leader

| Mike O'Brien

Ever-rising expectations call for retailers to be increasingly tuned in to customers’ needs and wants across channels, while consistently delivering on promises and being more flexible and responsive when issues arise. See why Bonobos once again won the award for Customer Experience Leader.

Ulta Beauty Named Retail Innovator of the Year

| Tim Parry

Ulta Beauty was named Retail Innovator of the Year at the 2nd annual Excellence in Customer Experience Awards, held April 14 at the Duke Energy Convention Center in Cincinnati as part of Multichannel Merchant’s Operations Summit 2016. Here’s why the editors of Multichannel Merchant recognized Ulta Beauty as the most innovative retailer in the past year.

Bonobos, Operations Summit 2015, Excellence in Customer Experience Awards, Innotrac SmartHub, Operations and Fulfillment, customer experience

Bonobos Makes Leadership Change

| MCM Staff

Bonobos has made a leadership change to expand its rapid multichannel growth. See what high-end accessories company this person came from and what it will mean for Bonobos.