In this latest MCM CommerceChat podcast, we spoke with Willis Weirich, Senior Vice President, Supply Chain and Operations at Neiman Marcus, about how the customer experience informs supply channel priorities. Willis is one of our keynote speakers on this subject at Ecommerce Operations Summit 2020, April 14-16 in Orlando, FL.
Neiman Marcus reported an increase in online revenues of 12.5%, which accounted for 36% of the overall business for the fourth quarter. See how Neiman Marcus plans to be a more customer-centric company in the future.
Neiman Marcus told attendees at eTail West that the focus in 2018 is on making innovation part of its DNA as it seeks new, creative ways to connect the online and in-store experience for its upscale customers. The common denominator in all of the innovation is bringing digital to the forefront of the business.
Geoffroy van Raemdonck, a former executive for Ralph Lauren, has been named the new CEO of Neiman Marcus Group, replacing the retiring Karen Katz. He had been group president EMEA and headed up global travel retail for Ralph Lauren.
As the engine revs up for Amazon’s Prime Day 2017, a few interesting wrinkles to bear in mind.
Neiman Marcus announced it would no longer be up for sale as it looks for other “strategic alternatives” to stay afloat in this ever-changing retail climate. See what lead the company to make this decision and what other plans it has going forward.
The ongoing saga of faltering department stores continues, with reports that Canadian-based retail giant, Hudson’s Bay is in talks to acquire struggling high-end retailer Neiman Marcus. See what plans the retail giant has for Neiman Marcus and what it will mean going forward.
Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.
Neiman Marcus has expanded its “Snap. Find. Shop” feature on its mobile app. See what categories are now included with this feature.
Neiman Marcus recently saw its Pinterest account increase by more than 3,000 followers and web engagement increase by 32% after it launched an exclusive product interest campaign.