With unemployment low, keeping distribution centers and fulfillment centers staffed up is more of a challenge than ever, and ecommerce companies are scrambling to fill positions. And the big gear-up for peak season hiring will be here before you know it.
Aside from automation, what can you do to ensure a sufficient workforce in various demand scenarios as wage pressure increases?
In our latest MCM CommerceChat podcast, Katie Langrock, vice president of operations for Vermont Teddy Bear, talks about her company’s approach to recruitment, hiring and retention in a highly seasonal business that’s tucked away in northwest Vermont.
Katie shares about the competitive pressures she faces in her labor market, about providing incentives and perks, balancing peak season and permanent staffing, creating a fun work environment and a host of other issues affecting workforce and labor management for her company.
We explores this topic in greater depth at Multichannel Merchant’s E-Fulfillment Summit, an on-demand virtual event you can access in full. Joining Katie in the session was moderator Tim Holody, COO of Seta Corp./Palm Beach Jewelry, and Anthony Vicars, VP of operations at Framebridge.
Download the Summit sessions to gain insights from top brands like Pet Supplies Plus and zulily on DC workforce issues as well as order processing, automation and fulfillment network planning.