How RibbedTee Prepared its Customers for Holiday 2013 Delays

| Erin Lynch

If the 2013 holiday season will be remembered for anything in the ecommerce world, it very well could be how the lack of communication between merchants, carriers and shoppers created an unsatisfactory shopping experience, which is exactly why RibbedTee.com decided to be as upfront as possible regarding a lag in inventory.

U.S. Postal Service, USPS, UPS, Parcel Select, shipping and delivery

USPS to End Metro Post Same-day Delivery Program

| Erin Lynch

The Office of the Inspector General has announced that the United States Postal Service will end its same-day delivery pilot program, Metro Post, throughout the San Francisco area due to insufficient participation.

How Fairytale Brownies Tackles Big Operational Challenges

| Tim Parry

Life isn’t a piece of cake for small merchants, even if they sell something as sweet as brownies. David Kravetz talks about some of the ways Fairytale Brownies tackles the operational challenges they face as they compete in the marketplace.