What He Said

| MCM staff

You know you’re important when a major research firm churns out an entire report analyzing your comments. In a first-ever occurrence for Wal-Mart, president

Tools for Serious Shippers

| Jeff Kline

Multichannel retailers may rely on shippers, consolidators, logistics companies, the U.S. Postal Service, or a combination of these possibilities to get

Twice as Nice

| Jeff Morris

SURE, MCDONALD’S MAY BE DOWNSIZING its menu, but don’t let that fool you. When it comes to food, it’s unlikely you can have too much of a good thing.

opinion & response

| MCM staff

No Thorn in This Lion’s Paw The copywriting staff of Drs. Foster & Smith was thrilled to be included in your top five for copy in Herschell Gordon Lewis’s

Matrix Reloaded

| MCM staff

Direct-to-customer catalog management software saw a number of changes during the past year. Computer Solutions and Best Software collaborated on extending

Perfect Shipment

| MCM staff

99.9% That’s Herbalife’s order accuracy rate, pre-inspection. Impressive, but not good enough when you’re intent on shipping the perfect shipment. So,

Running on Empty

| Barbara Arnn

Although the slight improvement in the U.S. economy should translate into an upturn in the market for warehouse/distribution space, warehousing and DC

Service and Style

| D. Douglas Graham

COMMON WISDOM HAS IT that the 55-plus age group and the Internet are like apples and oranges they don’t mix well. But it’s not necessarily so. Appleseed’s,

Dear Miss Lonelycarts

| Bennett Voyles

It’s not always easy to communicate with your third-party logistics providers. Most of them are more comfortable in front of their computer screens or