How does your web or mobile performance affect your customer’s behavior online and offline? A recent survey commissioned by Catchpoint shares the impact that the online customer experience can have on in-store sales. Discover what’s driving your customer’s behavior and how leaner sites are better.
As ecommerce grows, so does the number of third-party logistics providers (3PLs). Check out MCM’s list of the top 3PLs for 2017 that can help you reduce costs and improve customer service.
Savvy Watch, an online seller of timepiece brands, saw a doubling of its average order value over Cyber Weekend with a personalized pricing tool from PriceWaiter. See what other results the company was able to achieve by pushing out custom calls to action that let shoppers name their price.
Since consumers now search for information in a variety of places throughout the sales cycle — in-store, search engines, retail sites, third-party review sites, etc. — providing consistent, accurate and complete product data is the best way to ensure a great omnichannel shopping experience for your customers. Here are 4 ways that product data is impacting retail tech trends.
What do consumers expect and what are businesses offering in ecommerce shipping? How much do free shipping and fast shipping matter? What about returns and tracking? Based on survey data from Shippo, here are key ways you can turn shipping into a competitive advantage.
If you’re a merchant getting hit with chargebacks, the concept of chargeback insurance might sound like the perfect solution for you. But that may not always be the case. Here are some important considerations as well as suggestions for augmenting your insurance.
The clash between retailers and states over cross-border taxation is coming to a head, with four federal proposals currently under consideration to provide a solution. Here is what you need to know now to help you prepare for these ecommerce tax regulations.
Are consumers who shop for high-tech devices like laptops, tablets and related accessories different than the average shopper in terms of purchasing behavior and preferences? A study by UPS takes a look at the behaviors and preferences of the high-tech shoppers.
Social media is an invaluable tool for ecommerce. Shoppers turn to social media for both its common knowledge and advice before making a purchase. Here are what some of the masterminds behind some of today’s most popular social media platforms plan to make the ecommerce experience part of their platforms.
In an effort to focus on its U.S. business, Staples announced it would sell its European business to private equity firm Cerberus Capital Management LP., for $53.65 million. See what this will mean for Staples.