LivePerson Looks at Holiday Ecommerce Trends
This holiday season, it will be more important than ever for businesses to be
Ecommerce
Neiman Marcus Goes Global with FiftyOne
Luxury retailer Neiman Marcus has extended its ecommerce reach to more than 100 countries, thanks to a partnership with FiftyOne Global Ecommerce. John Koryl, president of Neiman Marcus Direct, said the partnership with FiftyOne allows Neiman Marcus to
Flaghouse’s New Jersey Office Offline after Sandy
Hurricane Sandy has halted all online transactions at Flaghouse, a supplier of physical education, recreation, and therapy goods to professionals, since power has been knocked out at its Hasbrouck Heights, N.J. office.
5 Tips to Boost Customer Satisfaction Around the Holidays
The holiday season is nearly upon us, and consumers aren
A Focused Approach to Acquiring Email Subscribers
While it may seem that growing your subscriber lists by any means possible is a good goal, in reality, a focused approach is best. To build your subscriber list organically and methodically across touchpoints, consider the following strategies.
Shepler’s Sets Aggressive Goals, Meets 2012 Operational Challenges
Doug Smith, vice president of operations at Shepler
How to Maintain Keyword Relevance in Creative Testing
How closely are you looking into the keywords you are using when creating copy for search optimization? According to a Marin Software whitepaper, etailers should make that a top priority since doing so could help avoid a
5 Ways to Boost Navigation and Search Conversions
Poor navigation and search capabilities lead to high bounce rates, unhappy visitors
5 Steps to Improve your Contact Center Results
Even as the contact center continually evolves to handle new channels and greater complexity, improving the efficiency and productivity of your customer experience agents doesn