Retail Blogging as a Database Marketing Strategy

| Chris Baggott

Multichannel merchants are getting good at identifying the many relevant keywords that drive their business for pay-per-click. But what about targeting those terms for organic results where perhaps 95% of searchers actually click?

Survey: More Store Shoppers Are Researching Online

| Tim Parry

Even store customers are getting more Web savvy. The number of U.S. consumers using the Web to research items before buying them in a store has risen 10% since 2006, according to a study released last week by Vertis Communications.

Making Your E-Mail Marketing More Centralized

| Ryan Deutsch

Companies rely on e-mail for a variety of customer communication functions ranging from marketing to transactional and customer service. But these messages are often sent without any knowledge of each other, much less coordination