How Machine Learning Will Impact Ecommerce

| Ron Dod

Machine learning is more than the new buzzword on Buzzfeed; it has the potential to spearhead another digital upheaval, transforming the way humans interact with technology, and the way ecommerce does business. Here are some ways machine learning could change the face of retail in the years to come.

Amazon, Amazon Dash, Amazon Prime, ecommerce, Operations and Fulfillment

Can We Guess the Future of Ecommerce Beyond 2020?

| Ron Dod

With technology and the way people are shopping is changing today at a rapid pace, it is hard to imagine what the future will hold for retail in 2020. Early indicators show that retail is only set to change further as we go beyond 2020.

Ecommerce for the 2020 Generation

| Maria Pergolino

Today, ecommerce is a necessity for every kind of organization, a way to reach out directly to your partners, customers, and expand your business (and brand!) exponentially. Here is what you can expect as ecommerce continues to evolve over the next few years.

China, chinese shopping, chinese ecommerce, chinese market, global, global ecommerce, Growing Global, ecommerce, buying online, online marketplace, Marketplaces, tmall.com, Taobao, Shipping/Delivery, shipping, logistics

Chinese Ecommerce Market Pegged at $1.7 Trillion by 2020

| Mike O'Brien

Despite some forecasts projecting a slowdown in ecommerce in China, a new report from Goldman Sachs sees the world’s largest online market continuing to boom over the next four years. The report pegged Chinese ecommerce sales at $750 billion in 2016 sales, coming from 460 million online shoppers, and projects a CAGR of 23% through 2020 – nearly triple the rate of offline sales. See what categories and companies are leading.

How to Choose the Best Customer Care Technology

| Rob LoCascio

When it comes to technology, change is constant and rapid. However, while consumers adopt new gadgets, platforms, and services quickly, how do established brands scramble to keep up? Here is how to best choose the best customer care technology.

USPS, U.S. Postal Service, ecommerce, ecommerce returns, returns, shipping strategy, omnichannel, omnichannel best practices, free shipping, Amazon, Amazon Prime, Priority Mail, free two-day shipping, return labels, return shipping labels

10 Ways to Boost Sales In 2017

| Ian Goldman

With the rush of holiday shopping and returns firmly in the rearview, it’s time to focus on hitting sales goals for 2017. Here are ways retailers can get ahead in 2017 and boost their sales.

Walmart Making Great Strides in Ecommerce

| Daniela Forte

Walmart is seeing payoff from its significant investments in ecommerce, growing online sales 29% in the fourth quarter while gross merchandise value (GMV) increased 36.1%. See what plans Walmart has in place to increase its ecommerce footprint.