Direct electronics merchant Newegg has named Kunal Thakkar vice president of operations. Thakkar will be responsible for overseeing all of Newegg’s logistics and transportation functions, including managing the company’s warehouse operations and transportation service providers.
Cross-selling and up-selling initiatives have existed in the contact center industry for a very long time and implemented with varying levels of success. Perhaps it is time to consider the “best practices” most often neglected in these initiatives
Outdoors sporting goods and apparel merchant Moosejaw Mountaineering wasted no time in replacing president and CEO Harvey Kanter, who accepted the same role with ecommerce jewelry seller Blue Nile on Monday.
If you rebuild your site using responsive design techniques, all you need is a single template and a separate cascading stylesheet per device type.
The level of control merchants have over inventory is not the only distinction between drop shipping and order fulfillment, so to help you determine which option may best suit your business, here are four tips to consider.
Upselling is an essential element of retail marketing, and contact centers are ideally suited to do it effectively and efficiently. Contact Centers should be every retailer
Brian G. Bishop, division director of logistics and fulfillment for the National Fire Protection Association, offers these tips for those doing business globally.
For any merchant that sells online, order fulfillment is a crucial part of its business. Before evaluating your options — in-house or outsourcing all or some of your fulfillment — here are 3 things you should do.
Jacque Pelletier, founder of Fashion Connection, says that the ability to manage his inventory across multiple platforms has helped the business flourish and differentiate itself from local brick-and-mortar competitors. Additionally, the Fashion Connection, is looking ahead and readying themselves to take on bigger challenges such as mobile commerce.
UPS has resolved technical issues stemming from a system glitch on Wednesday that caused problems with some shipping applications that customers use to input and track systems.