The ‘Breck’ of Breck’s Dies
Luther Adams “Bo” Breck, the fifth-generation Breck of the Breck
Marketing
Live from NEMOA: Integration Key on Most Multichannel Fronts
Cambridge, MA–Jewelry, gifts, and home decor cataloger/retailer Ross-Simons
Live from Gartner CRM Summit: Helping Customers Serve Themselves
(Direct Newsline) Self service: The very term suggests downsized call-center staffs and vast savings as customers move their inquiries to the Web. But
Live from Gartner CRM Summit: Building ‘TRUST’
(Direct Newsline) Harriet P. Pearson thinks a lot about trust
Cajun Country
WHILE ANDOUILLE SAUSAGE, boudin balls, and authentic Zydeco music may be abundantly available in New Orleans, if you Jones for such stuff in Winnipeg
Best Practices in the Worst of Times
Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic
Three Ways to Go From Bricks to Clicks
It’s the rare merchant these days who doesn’t sell through multiple channels, but the process of coordinating those channels particularly off-line and
Annual sales climb at PC Mall–but income plunges
Computer reseller PC Mall (Nasdaq: MALL) enjoyed a 20% rise in annual sales. But that wasn