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Less than 24-hours after the Senate passed the Marketplace Fairness Act, users across Twitter took to the social media site to express their frustration on how the tax, if passed by the House of Representatives, will impact their lives as consumers.
One of the hot topics on the tip of many retailers’ tongues this year is mastering the art of free shipping. It is not only a great tool to get your company to standout against your competitors but it can also help lower your shopping cart abandonment rate.
The Senate has approved the long-anticipated internet sales tax proposal, which would require shoppers to pay sales tax for most of their online purchases, and it has earned mix reviews from retailers across the country.
Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center.
In order to compete with today’s multichannel retail environment, retailers must provide access to merchandise where shoppers want it. In order to do that, many companies are executing a ship-from-store model as part of the fulfillment supply chain, according to a whitpaper from Fortna.com.
Did you know that there are several types of free shipping that you can offer your customer? As you can see in this infographic by freeshipping.org, there are multiple ways you can offer this delivery option while keeping your product prices low.
Customer service is key when it comes to boosting sales, customer engagement and satisfaction. Let’s face it; a happy customer is a buying customer.
Stamps.com, provider of USPS postage online and shipping software announced its integration with cloud-based ecommerce service company ChannelAdvisor, according to a press release. It will give ChannelAdvisor customers new tools to streamline their order fulfillment process.
Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.