Operations & Fulfillment

Automated Fulfillment Optimizes Shipping and Avoids Errors

| Ian Goldman

The same technology that helped converge inventory levels has evolved and is now actually able to automate inventory management and fulfillment. By removing reliance on employees to track inventory, this makes mistakes less likely and allows order fulfillment from any location to orders on any channel. Thus omnichannel fulfillment is enabled, providing higher service levels to customers, more streamlined inventory management for retailers, and less stock tied up in expensive warehouses. Many retailers find that they are able to eliminate warehouses entirely and have retail locations function as mini-distribution centers.

Speed Commerce Acquires Fifth Gear

| Tim Parry

The transaction provides Speed Commerce with a diverse list of marquee clients on long-term contracts, adds substantial fulfillment services assets, and solidifies the company’s position as one of the fastest growing providers of end-to-end ecommerce services.

Warehouse/Distribution Center, distribution center, fulfillment center, Walmart, QVC, Simon & Schuster, FedEx, Urban Outfitters, Conn's HomePlus

In Year-End Warehouse Software Discounts, All That Glitters Isn’t Gold

| Curt Barry

As the year end approaches, software vendors often offer significant discounts in order to secure your business and book it in the current year. This is also true with some vendors at the end of each quarter. But don’t let the last-minute vendor discounts distract your company from prudent due diligence in selecting warehouse software.

Amazon is Looking for a Few Good Drone Pilots

| Tim Parry

Can you pilot a drone? Then Amazon Prime Air wants you! Amazon is looking for flight operations and certification personnel for flight testing its UAS technologies. Here’s a look into Amazon’s next step toward making same-day delivery by drone a reality.

Taking your Contact Center Across Borders

| Frank Ortiz

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.

DHL Global Mail in the Americas Rebrands as DHL eCommerce

| Tim Parry

This rebranding and the new solutions DHL eCommerce is offering customers is a response to projections of significant growth in ecommerce worldwide in the coming years, especially in emerging markets. Here’s more about the rebranding, and what it means for B2C merchants who want to reach global customers.

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