Today most people use their smartphones to research and browse products before buying online or at a physical store. However, more than half of all online retail traffic in Q4 2016 came from mobile consumers. So why is compelling them to complete mobile purchases proving so elusive? Here is how retailers should use payments to capture mobile-first customers.
For an online merchant, the most important measure of success is almost always the conversion rate: the more customers complete the checkout, the higher your revenues. But there is an equally significant metric that many merchants struggle with, that can impact your business: decline rates. Here are some ways businesses can combat credit card decline rates to ensure success.
Fraud prevention provider Forter’s 2017 Fraud Attack Index, done in conjunction with the Merchant Risk Council (MRC), details the rate at which ecommerce fraud attacks increased in traditional retail verticals. The study found there was a 79% increase in ecommerce fraud for domestic holiday orders. See what else the study found.
With Valentine’s Day just around the corner, retailers are looking to their data to ensure its success. Here is how retailers are using the data they’re collecting and why it’s important for this love-filled holiday.
Amazon’s U.S. patent for one-click payments will expire this year, allowing other retailers to incorporate the same technology on their websites. See whether Amazon will still have an edge or not over other retailers.
To combat online fraud post-EMV, the Electronic Funds Transfer Association (EFTA) is calling for more stringent user authentication and urging industry stakeholders to push for wider adoption. See what else the EFTA found in terms of fraud and chargeback frequency, and what the industry is doing in response.
If you’re a merchant getting hit with chargebacks, the concept of chargeback insurance might sound like the perfect solution for you. But that may not always be the case. Here are some important considerations as well as suggestions for augmenting your insurance.
Looking toward 2017, card not present fraud will likely continue to be a concern among merchants of all sizes. Take a closer look at card not present fraud along with five ways retailers can combat it.
Visa recently announced forthcoming changes to its claims resolution process. Monica Eaton-Cardone, co-founder and COO of Chargebacks911, examines what these updates will mean for ecommerce merchants, and shares advice on how best to prepare for them.
PayPal and MasterCard announced an expansion on their existing partnership that will enhance the consumer experience making MasterCard a payment option within PayPal. See what options consumers and small businesses will have available to them with this new expansion.