Happily Ever After
The promise of customer relationship management is great collecting real-time information that allows you to provide the right product, price, and service
Ship
Mandate Fixation
WHEN YOU ARE COMPELLED to do something, you rush to get it over with. So it is with RFID. Pressured by mandates, manufacturers and distributors focus
Highlights from an in-depth study of Contact Centers in catalog, retail, and e-commerce operations
Business conditions have changed considerably in the two years since we conducted our last study of contact centers, but the latter have been slow to
What’s New in RFID
From retail mandates to agile readers, this year’s hottest tech topic is RFID technology and implementation. O+F asked seven experts in the field three
Acquiring a WMS
Every distribution center requires the functions provided by a warehouse management system (WMS) to facilitate inventory movement, from receiving and
E-Commerce IT Set to Grow
Online retail still packs a punch in fact, it continues to expand and to require more IT spending. A recent Forrester Research report, 2004 Outlook For
RFID, Warmed Over
According to a popular myth circulating on the Internet, the new U.S. $20 bill contains a hidden RFID chip that will explode if the bill is microwaved.
Smart Cycle Counts
Q In our small DC, we have set up 27 cycles based on concrete dates. However, shouldn’t other factors influence the cycle? And which products should we
Tools for Serious Shippers
Multichannel retailers may rely on shippers, consolidators, logistics companies, the U.S. Postal Service, or a combination of these possibilities to get
Able-Bodied
Want to know what RFID will really look like, but too afraid to ask? Get a sneak preview in Supply Chain Digest’s highly accessible guide, Anatomy of