PRIMAL FEAR
When the buzz about collaborative commerce began a few years back, it sounded like a winner: Retailers and vendors would use the Web to forecast better
Warehouse/Distribution Center
Pick One
Once you have developed RFPs for a software solution, sent them to the leading candidates, and gotten them back, the hardest work, making a choice, begins.
Chatworth Hall
Chat technology is here to stay, no more a despised stepchild of technology, cast out to languish on the barren moors of indifference. Online chat will
Help Yourself
Has it struck you that personal service seems to be diminishing, if not outright disappearing? Companies rely more and more on tools like interactive
Mad Hatter’s Tea Party
It’s no coincidence that several articles in this issue deal with the importance of the relationship between retailers and customers, whether that relationship
A Chorus Line
We have to do the global standards, said Procter & Gamble Co. CIO Stephen N. David during his keynote address at this year’s Frontline Solutions Supply
Supply + Demand
The newfound glamour of supply chain management extends to retail technology as well. In a recent benchmark study titled Global CIO Outlook for Retail
Lock, Dock, and Barrel
The lockout of Pacific ports that the Pacific Maritime Association initiated during the last weekend in September underlined the rather downbeat tone
Pence Retakes Coldwater Top Spot
Dennis Pence, the founder of women’s apparel cataloger/retailer Coldwater Creek, reclaimed the CEO position in late September. He replaced Georgia Shonk-Simmons,
1+1=5
Anyone for a $6,000 shower curtain? Remember the $4,500 hammers the military used to buy? Even in the real world, extravagance and irresponsible spending