Meeting labor demands and being sufficiently staffed has become an acute problem across industries, and retail/ecommerce is no exception. One key aspect of this is, knowing how your staffing objectives align with what potential hires are looking for in an employer and company experience. And if you’re going through operational and structural changes, this is another wrinkle impacting the types of candidates and skills you’re looking for. In this MCM CommerceChat podcast, Mark Irvin, chief inclusion, diversity and talent officer for Best Buy and a keynote speaker at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about how he’s addressing these particular challenges.
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