For many years, major carriers UPS and FedEx were in virtual lockstep in terms of pricing and service offerings. That is until recently. In the past couple years, the two major carriers have begun to pursue more divergent paths as they seek to differentiate and carve out different market strategies.
To help us understand these changes, what they mean and the factors driving this divergence, we spoke with Mark Taylor, manager of consulting at enVista, for this MCM CommerceChat podcast.
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