Customer Surveys, Step by Step
A systematic surveying process will help you better understand customer perceptions of your contact center
Search Results for back to school
THE NEW SCHOOL
Thinking of buying a new CRM system? Save your money until your employees know what they’re talking about. Technology alone won’t help you provide customers
back word
Frederick’s Von Teeses customers with cover girl For the first time in its 60-year history, Frederick’s of Hollywood features a celebrity on its catalog
Up in smoke
We all know that smoking is bad for us, and that not only should we quit, we should discourage others namely kids from trying cigarettes. To help people
Data? B-to-B Mailers Have It
When it comes to database use, you might think business-to-business marketers trail their consumer counterparts. Well, think again.
The range of database applications in B-to-B is as broad and creative as
B-to-B marketing itself.
Data? They’ve Got It
When it comes to database use, you might think business-to-business marketers trail their consumer counterparts. Well, think again.
Financial reports: Delia’s, Tiffany
Third-quarter sales for Delia’s and Tiffany
A Refresher Course on Lists
Here
Are You A Hybrid? Check Your Database
Think you know who you’re selling to? Check out your customer database. You may sell a consumer product, but may have a lot of business buyers. Find out if you’re a hybrid seller, and how you can adapt your contact strategies.
A SLOW START
Fall arrived late this year for much of the country, and consumers are taking their time shopping for seasonal goods. And apparel catalogers are feeling the heat