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Webinar: The Generative AI Genie is Out of the Bottle

| Mike O'Brien

Generative AI, better known by the OpenAI version called ChatGPT in Microsoft’s Bing search engine, is suddenly everywhere all at once, shaking up whole industries and offering to optimize pretty much every single business function and solve all your problems. But what’s it all about? Join our webinar on June 8 to find out.

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Retailers’ Real Appetite for Sustainability

| Ian McRae

A new global study by IBM found that 61% of CPGs and retailers are purposefully aligning sustainability and operational goals: 77% said sustainability investments will accelerate business growth. Luq Niazi, a global managing partner at IBM Consulting, talks about how companies are allocating resources for sustainability, and how to communicate your efforts to consumers without greenwashing.

Mobile Product Discovery: The Next Ecommerce Battleground

| Courtney Austermehle

Inflation may continue to impact overall ecommerce volume, but mobile shopping is here to stay, and mobile product discovery will be at the forefront. Yet nearly one-third of American adults will opt out of a mobile purchase due to an unsatisfactory shopping experience. Here are three ways to wow your customers at every step of the journey, and drive more ROI from the mobile experience.

Improving Supply Chain Visibility for SMBs

| Angela Anastasakis

By virtue of operating an enterprise with less cash flow, SMBs grapple with unique obstacles. Supply chain visibility is relatively low, making it challenging to connect with new suppliers, and larger competitors have more resources at their disposal. Here’s how AI and ML-based tools and technology can help you level the playing field.

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Human Warehouse Picking Still Has It All Over Robots

| Gabe Grifoni

It’s often joked that robots will soon replace humans, down to the most menial, everyday tasks. But many robotics companies are in an actual arms race to replace human labor, particularly in the supply chain. Yet it’s often still too costly to implement, leaving humans as the most efficient, effective method for warehouse picking.

How to Snap Out of Amazon “Stockholm Syndrome”

| Jan-Christopher Nugent

Stockholm Syndrome is what happens when stressed-out captives sometimes end up copying and relating to their captors. In a similar fashion, are we seeing something like an “Amazon Stockholm Syndrome” for retailers and consumer product brands? Is Amazon, by dint of its major influence, forcing others to copy them?

Omnichannel Shoppers: Converting Them in 2021

| Dhruv Mehta

Getting traffic to your site is one thing, and converting then is another. Unfortunately, many ecommerce stores experience a high bounce rate because they fail to provide what shoppers are looking for: A great shopping experience beyond price and quality. These 5 tips will help you deliver a seamless experience that converts.

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Nimble Robotics Takes In $50M, Adds AI Luminaries

| Mike O'Brien

Nimble Robotics, a maker of order picking and packing robots for ecommerce, is the latest fulfillment automation maker to join the massive VC gravy train of late in ecommerce technology, raising $50 million in Series A financing in a round led by DNS Capital and GSR Ventures.

A Look Back and Ahead: Lessons for Brand Marketers

| Udayan Bose

While it’s easy for disruption to feel like an overused buzzword, this is the time that retail marketers need to embrace it. As we near the one-year anniversary of the first COVID-19 lockdowns, here are 3 tips to help brand marketers innovate in the months ahead, based on lessons learned from the past year.

Sizing Matters: How Tech, Standards Are Working to Solve Apparel Returns

| Mike O'Brien

Issues with sizing and color conventions have probably been an issue since the invention of clothes. And with so much shopping now driven online by the pandemic, combined with generally liberal return policies, apparel returns have exploded. New technology solutions and industry standards are both working to solve the problem.