Dragon Boat

Amazon Tests Product Listing Ads

| Daniela Forte

It looks like Amazon is following Google’s lead and is quietly testing product listing ads. See whether this is a win-win for both Amazon and Google and what it could mean in the future for other retailers.

Creating Customer Centricity in 2017: Omnichannel Marketing and Mobile

| Sean Brady

Omnichannel and mobile marketing is a phrase ecommerce brands have been hearing quite a bit lately. Both mobile and omnichannel go hand in hand, as mobile influences today’s shoppers with the omnichannel journey. Here is why marketers need to move from simply operating multiple channels to have a truly holistic strategy this year.

Lessons Retail Marketers Can Learn from HBO’s “Westworld”

| Kerry Liu

Though we aren’t at a “Westworld” level of human/AI interaction yet, advanced machine learning technology is already informing and enhancing the consumer experience, especially in retail. Using technology that is already available, here are three lessons retailers can learn from the HBO hit show.

Millennial Consumers Want It All

| Kevin Flanagan

As retail continues to evolve, millennials consumers want personalized service in key buying situations, despite growing up in an increasingly technology-driven era. Here are some key insights into their preferences.

power shopper

Meeting the Expectations of Today’s High-Tech Shopper

| Daniela Forte

Are consumers who shop for high-tech devices like laptops, tablets and related accessories different than the average shopper in terms of purchasing behavior and preferences? A study by UPS takes a look at the behaviors and preferences of the high-tech shoppers.