Understanding the 8 Stages of the Omnichannel Order Lifecycle
To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.
omnichannel
How to Turn Omnichannel from Retail Disruptor to Game-Changer
Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about what retailers are getting out of omnichannel – increased revenue, reduced costs and increased return on assets. Watch and listen to Ganesh here…
4 Major Ways Your Store Should Prepare for the Mall of the Future
By incorporating new physical and technological methods into the fold, the shopping experience will extend beyond the physical space and into the digital and emotional realm. Here are four major changes to expect from the shopping mall of the future and how retailers should prepare to capitalize on them.
How to Survive and Thrive in Today’s Omnichannel World
Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.
Gelb Music Sees Success with Ecommerce Focus
Gelb Music of Redwood City, CA has seen great success in a tough business environment by doubling down on its ecommerce and digital marketing efforts.
U.S. Postal Service Selects Vantiv for Payment Fraud Solution
CINCINNATI – Vantiv, Inc. (NYSE:VNTV), a leading provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes, announced today that it has been selected … Continue Reading →
DSW Seeing Success from Combined Store and Ecommerce Operations
DSW is expanding its omnichannel capabilities and looking to build on its 2014 cross-channel results, a year after merging store and .com operations.
Creating a Singular Voice Across All Touchpoints
For shoe and apparel brand Chinese Laundry, it is about having a singular voice across all touchpoints when reaching out to customers as a brand and manufacturer. See what Scott Cohn of vice president of ecommerce for Chinese Laundry had to say in this video.
How SoccerPro Wins Big at Omnichannel
As an omnichannel merchant, SoccerPro needed a solution where all customer touch points shared and transferred information. See how the company made this a possibility.
JDA Software Partners with Google on Cloud-Based Omnichannel Solution
JDA Software is partnering with Google, which will provide its cloud-based technology platform to support JDA’s future omnichannel development and delivery.