Script Vendor Demos to Improve Your OMS Selection Process
For a winning OMS selection process, script the demo of what you want the vendor to demonstrate with your data in order to validate RFP responses.
Order Management Systems
Complying With PCI Standards and Protecting Consumer Data Takes a Token Effort
With the drumbeat of bad news about online credit card breaches continuing, retailers can use tokenization to protect against consumer data theft.
Merchants Refine Omnichannel Strategy as Demand Grows
As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.
3 Tips for Cutting Ecommerce Subscription Order Fulfillment Costs
Ecommerce subscription programs can be a terrific benefit for online merchants, leading not only to recurring orders but also a streamlined order fulfillment process.
Seven Ways to Merge the Physical and Digital with Order Management
Retailers must blend the physical and digital worlds into a seamless omnichannel experience to attract and retain today’s empowered shoppers.
Home Depot to Roll Out New Order Management System
Home Depot announced on its Q1 earnings call that it plans to roll out a new Order Management System across its U.S. supply chain by the end of 2014.
5 Ways Online Retailers Can Empower Frontline Customer Service Reps
Every customer touchpoint gives you, the retailer, the opportunity to deliver a “wow” experience — one that keeps the customer coming back and telling their friends about the experience. Get back to basics with these five tactics for empowering your customer service employees while simultaneously ensuring your customers feel taken care of when they reach out for help.
NetSuite Acquires OrderMotion
NetSuite Extends Leadership In Order Management (via PR Newswire) Acquisition of OrderMotion Strengthens NetSuite Order Management System, Bringing Leading Solution to Demandware and Magento Customers Download image NetSuite. Where Business … Continue Reading →
Growing Your Business with Order Management in the Cloud
Growing a multichannel retail business with order management in the cloud means having important details about the business such as customer orders, fulfillment requests and inventory levels available in real-time as the information is no longer stuck in the back office. SMBs who leverage the cloud gain actionable insight into the details of their business. For small retailers, this insight translates to growth and increased efficiencies, positioning their business to capitalize on opportunity.