Mobile Primary Driver of Online Growth during Cyber Weekend
Mobile is expected to be the primary driver of online growth this holiday season, primarily during the official start on Cyber Weekend.
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Toys Are the Most Popular Gift this Holiday Season
This holiday season, toys will be the most popular gift category as retailers gear up for shoppers to hit their online and bricks-and-mortar stores. See which toy brand is the most popular this year.
B2B Sees Faster Online Sales Growth than B2C
B2B ecommerce has grown at a faster sales pace than B2C, according to Epsilon’s 2014 Multichannel Trend Report.
South Korea Stands Out as Ecommerce Market for U.S. Retailers
If you’re a U.S. retailer looking to expand your ecommerce business globally, South Korea may be the place to do it.
The Gap Between Customer Expectations, Retailer Reality in Omnichannel
Forrester found that 71% of consumers expect to view in-store inventory online, and 50% of them expect to buy products online and pick them up in store.
Who is Winning the Shipping War? It All Depends on What You Need.
Who reigns supreme in reliability, delivery times, and cost in the world of American shipping? Well, according to a recent report, it all depends on your exact shipping needs.
Shipping Promotions Major 2013 Holiday Focus
A new study by Innotrac has found that the most popular types of promotions offered by merchants over the 2013 holiday season were shipping offers. In fact, 34% of all promotions offered in holiday 2013 were shipping related and the single most offered promotion during the holidays was free shipping.
70% of Merchants Expect Zero Growth on Black Friday and Cyber Monday
A recent survey of nearly 1,000 merchants has found that Black Friday and Cyber Monday might not be a major success in terms of sales for some retailers. In fact, according to the survey from Newtek Business Services, 70% believe their sales on Black Friday and Cyber Monday will remain unchanged compared to 2012 sales.
Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus
While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.
Shaky Consumer Confidence Could Affect Seasonal Hiring
Even though merchants are gearing up for the additional hiring of seasonal employees this holiday, a new report has found that “shaky” consumer confidence and an increased in efficiencies in the retail space could prevent seasonal hiring from hitting the great heights it did in 2012.