Reality as we know it has been interrupted. Our entire lives have been put on hold. And it’s not a great feeling. How has this impacted you? While you’re working from home, carve out a quick minute to answer this Multichannel Merchant survey: https://bit.ly/341qzM4 and share the effect COVID-19 has had on your business.
The effects of the novel coronavirus known as COVID-19 are being felt globally. Given the widespread impact, most subscription-based businesses are sure to feel the repercussions long term. Given the many challenges it presents, planning now to ensure that your business can adapt as this new reality unfolds is your best move.
While ecommerce was initially thought to be a boon during the coronavirus crisis, with stores and malls in lockdown, execution is proving to be anything but as a growing chorus of drivers and facility associates complain about the danger of exposure. Workers at Amazon, Instacart and Whole Foods staged protest walkouts.
If nothing else, bad actors perpetrating ecommerce transaction fraud are clever opportunists, and a crisis like the ongoing coronavirus outbreak is proving a perfect opportunity for them to prey upon unsuspecting sellers and consumers, experts agree. The rise of contactless deliveries and working from home are among the entry points.
While much is unknown about the long-term impact of coronavirus, retail supply chains will certainly look different once the crisis is past, industry observers agree. Multichannel Merchant spoke with experts from enVista, Le Tote and Johnson Stevens to get their views on the current situation and where things are headed.
Similar to XPO Logistics’ decision to postpone its exploration of divesting assets due to current market uncertainty caused by coronavirus, a bankruptcy court judge has granted a 45-day stay on the Chapter 11 filing of sporting goods retailer Modell’s due to the ongoing crisis and its impact on closing sales.
The impacts of the coronavirus spread are being felt everywhere across retail and ecommerce, with first stores and now ecommerce operations shut down to comply with government orders, and warehouse workers and drivers testing positive, forcing facilities to close so they can be scrubbed and restarted.
While most of retail is in the doldrums due to coronavirus, grocers are seeing explosive growth, and e-grocery has been accelerating rapidly due to shutdowns. Scott DeGraeve, COO and co-founder of Locai Solutions, and Doug Baker, VP, industry relations at FMI, discuss what they’re seeing across the sector, and how it will change.
These are truly unprecedented times. Strikes at ports and fuel prices sometimes disrupt supply chains, but the coronavirus pandemic is causing disruption to offshore manufacturing and shipping patterns that hasn’t been seen since World War II. Here are some observations on the impact based on feedback from multichannel sellers.