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Shopify Offloads Logistics Assets to Flexport, Ocado

| Mike O'Brien

Shopify has pulled the plug on its ambitious in-house logistics business built up in recent years, selling Deliverr to global supply chain provider Flexport and warehouse robotics firm 6 River Systems to UK-based fulfillment automation firm Ocado. “We are changing the shape of Shopify significantly today to pay unshared attention to our mission,” said Shopify CEO Tobi Lutke in a letter to employees.

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Amazon Workers Stage First UK Walkout

| Mike O'Brien

While Amazon has been able to stay ahead of growing efforts at labor organizing in the U.S., at least for the time being, union workers at an Amazon facility in the UK midlands have walked off the job in protest over pay, a first in the country, according to several media reports.

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Top 3PLs Directory Expands in 2023

| Mike O'Brien

Multichannel Merchant has published its eighth annual MCM Top 3PLs directory for 2023, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. It features in-depth profiles of 70 providers, including information on key capabilities and service offerings.

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Automation and Robotics: Moving Past Limitations to Gains

| Mike O'Brien

This special report from Multichannel Merchant explores the issue of automation and robotics through the lens of project timelines, lead times on equipment, ROI and performance gains. Industry experts provide perspectives on the business case, implementation and integration considerations, shelf life and future proofing and what’s next.

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Opex Files New Patent Infringement Lawsuits

| Mike O'Brien

Opex, a maker of warehouse and fulfillment center automation and robotic systems, has filed a second set of lawsuits against two companies alleging infringement of patents for its Perfect Pick automated storage and retrieval (AS/RS) system and its Sure Sort automated sortation system.

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Gap Inc. Exec on New Platform Services Offering

| Mike O'Brien

Last month, Gap Inc. launched its own fulfillment services platform, making the high-tech, automated network it has invested billions in available for other retailers to take advantage of as the in-house/outsourced services trend continues. Gap fulfillment executive Kevin Kuntz explains more about the offering and the thinking behind it.

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Is Your Ecommerce Fulfillment Center Ready for a Recession?

| Brian Barry

Building operational resilience and developing problem/solution scenarios for your ecommerce fulfillment center prior to a recession will allow you to be nimbler. Have a plan vs. just hoping it doesn’t occur; hope is not a strategy. Include department heads early, identify areas to review and develop a course of action.

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Körber Supply Chain Acquiring Assets of enVista

| Mike O'Brien

Körber Supply Chain, a unit of Hamburg-based Körber AG, is acquiring order management and freight audit assets from enVista, with the KKR-backed joint venture looking to more than double to $1 billion in revenue in 5-6 years as it pursues larger firms like Manhattan Associates and Blue Yonder.

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Feds Investigating Amazon for Warehouse Safety

| Mike O'Brien

Federal prosecutors in New York and OSHA officials are investigating working conditions at Amazon warehouses around the country, according to various media reports, beginning in New York, Orlando and Chicago. The OSHA inspections arose from referrals issued by the U.S. Attorney’s Office for the Southern District of New York.

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WineDirect Taps Tech to Scale, Drive Order Accuracy

| Mike O'Brien

WineDirect, a leader in ecommerce and fulfillment for wine brands, was seeing its subscription business explode, requiring greater personalization on many orders. In this special report, learn how its used technology to meet the challenges of various order types and regulatory requirements, while maintaining a top-flight CX.