Ecommerce Operations Summit

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Former Amazon Exec: Bets a Critical Component of Innovation

| Ian McRae

A former Amazon executive shared insights and tactics for retailers looking to innovate and reduce friction to deliver a better customer experience with a diverse group of executives gathered recently at Ecommerce Operations Technology Summit 2022 in Orlando. 

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Ecommerce Operations Technology Summit 2022: It’s All Here

| Mike O'Brien

It may be cold outside this Valentine’s Day, but things are starting to heat up for Ecommerce Operations Technology Summit 2022, to be held April 12-13 at the Hilton Orlando Lake Buena Vista, Disney Springs Area as we celebrate our 10th anniversary. Photo credit: Mick Haupt on Unsplash

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Best Buy Focusing on Future Success Through Inclusion

| Mike O'Brien

Companies need to be more inclusive and diverse to remain competitive by attracting upcoming generations, while creating opportunities where they don’t exist today, said Mark Irvin, Chief Inclusion, Diversity and Talent Officer. He made his remarks during a keynote presentation at Ecommerce Operations Summit 2021 in Nashville.

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Ecommerce Operations Summit 2021: It’s Here!

| Mike O'Brien

Hard to believe it, but it’s here! Ecommerce Operations Summit 2021 is kicking off this Tuesday, Aug. 17 at the Gaylord Opryland in Nashville, and we have lots of great things on tap for you as we regather in person as a community of ecommerce/DTC operations and fulfillment professionals.

MCM CommerceChat podcast

Prepping for Peak Season at Burton

| Mike O'Brien

Israel Maynard, Senior Director of International Logistics and Fulfillment for outdoor gear and apparel retailer Burton, has been busy working with vendors overseas and partners here to get everything stocked and set for his peak season. We discuss all this in our latest MCM CommerceChat podcast.

MCM CommerceChat podcast

Ecommerce Operations Software: After the Go Live

| Mike O'Brien

After a major software implementation, how do you deal with issues that inevitably crop up? Katie Langrock, VP of Operations at Vermont Teddy Bear and a panelist on this topic at Ecommerce Operations Summit 2021 (Aug. 17-18, Gaylord Opreyland, Nashville), talks about her team’s ERP journey in this MCM CommerceChat podcast.

MCM CommerceChat podcast

Rolling With the Changes, Meeting New Demand at Tractor Supply

| Mike O'Brien

As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

MCM CommerceChat podcast

How Best Buy Approaches Hiring and Staffing Challenges

| Mike O'Brien

Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.

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Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

Ecommerce Operations Summit 2020 Now Set for Nashville in September

| Mike O'Brien

Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.

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