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Ecommerce Returns Donation: Do Well By Doing Good

| Gary C. Smith

Rather than trashing merchandise or selling it to a liquidator, where you can’t control brand identity, consider donating your ecommerce returns. The resulting tax break may be quite handsome, and it may even be more financially beneficial than reselling the merchandise at a cut-rate price.

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Dealing With Home Improvement Returns Season

| Scott Huddle

Home improvement shopping season is in full swing. Unfortunately, spring is also a sign that retailers are entering one of the most logistically challenging and costly returns seasons of the year. Here is a review of major returns issues following home improvement season, and what retailers can do to mitigate the fallout.

Shopify Grows, Amazon Slows: A Bellwether for Ecommerce’s Future

| Matthew Lynch

It’s impossible to ignore the fact that most if not all fundamental features and characteristics of DTC brands are not just different from Amazon, but diametrically opposed to it. While Amazon takes the word “monolithic” to new extremes, platforms like Shopify thrive by staying low to the ground and expanding outward.

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5 Growth Milestones For Small Businesses

| Craig Evans

Starting a business is no light feat. It takes nerves, determination and resilience that only entrepreneurs who have gone through it will understand. Here are five stages small businesses need to know to gain success.

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M-Commerce: Automation’s Key Role

| Jay Kulkarni

Mobile commerce demand continues to grow as smartphones are a go-to shopping tool. Yet scalable m-commerce is nearly impossible for humans as it requires high volumes of data and continuous, real-time analysis. Automation helps improve efficiency, collect and analyze first-party data and personalize engagement.

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Walmart Misses Q1 Bottom-Line Expectations

| Mike O'Brien

Walmart reported a disappointing earnings picture for the first quarter, blaming inflation, overstaffing, excess inventory and supply chain issues as the key culprits that sent profits below what analysts had been expecting. The top retailer reported $2.05B, in net income, down from $2.73B a year ago; ecommerce inched up 1%.

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Amazon Data Misuse Could Be Its Undoing, Lawsuit Alleges

| Mike O'Brien

An Amazon shareholder is suing founder and executive chairman Jeff Bezos, along with current CEO Andy Jassy, CFO Brian Olsavsky, other executives and the entire board of directors, claiming misuse of customer data could lead to widespread mistrust and wreck the company.

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Ecommerce Search: Giving Control to the Consumer

| Twan Vollebregt

If you take a step back and remove your retail or trading or marketing or technology hat for a moment, doesn’t it seem ludicrous we spend so much time trying to control what consumers see in ecommerce search? The idea of giving up control is not one that’s often considered, yet this could in fact be the key to better performance.

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Using a 3PL to Mitigate Shipping Disruptions

| David Branson

Consumer purchasing power is only a click away, bringing significant pressure on ecommerce sellers. Shippers need innovative ways to efficiently track and transport orders. To do so, they should consider a third-party logistics (3PL) provider to gain more flexible freight options, increasing operational efficiency and visibility.

Automation-as-a-Service: Flexing to Meet Ecommerce Fulfillment Demands

| MCM Staff

It’s increasingly difficult to keep your workforce staffed up. Automation is often the answer, but what if you could swap in solutions as needed? In this webinar, experts at Kenco Logistics talk about the power of the “as-a-service model,” and how an automation innovation lab environment is a triple win for tech provider, 3PL and retailer.