Gap Inc. Appoints New CEO for Gap Brand

| MCM staff

Gap Inc. appointed Neil Fiske, as its new CEO and president of its Gap Brand effective July 20. He will serve on the company’s senior leadership team, reporting to Art Peck president and CEO of Gap Inc. See what other leadership positions Fiske has held in his career and how it will benefit the Gap brand.

Merchants Need to Know Their Chargeback Rights

| Matthew Katz

Store and ecommerce merchants have chargeback rights. However for too long there have been many misconceptions, myths, half-truths and outright lies about them. Failing to exercise these rights reinforces the confusion surrounding what it means to be a 21st century merchant. Here’s what you need to know.

Study Finds Young Shoppers Still Love Stores, Will Wait for Packages

| Mike O'Brien

A new study of shoppers ages 14-24 by Fluent Commerce found that young shoppers weren’t as eager for fulfillment immediacy as you’d think in the age of Amazon Prime and guaranteed two-day delivery, with most digital natives still good with hitting the stores. See what else matters to the next wave of consumers.

Hudson’s Bay to Close 10 Lord & Taylor Stores As Losses Grow

| Daniela Forte

Hudson’s Bay Company said it plans to close up to 10 Lord & Taylor stores over the next year, including its New York City flagship on Fifth Avenue, to focus on its digital presence. Overall Hudson’s Bay reported a double-digit gain in online sales but a larger overall net loss in the first quarter.

Rue La La to Acquire Gilt Groupe

| Daniela Forte

Rue La La is acquiring Gilt Groupe from Hudson’s Bay Company, which itself just purchased it in 2016 for $250 million, in a preservation merger of the two largest flash sale sites. Terms were not disclosed.

Dick's Sporting Goods exterior feature

Dick’s Sporting Goods Supply Chain Moves Include Testing Lockers

| Mike O'Brien

Dick’s Sporting Goods is moving from centralized ecommerce fulfillment to regional east and west coast operations as it revamps its supply chain to speed up deliveries while also testing pickup lockers, the company’s CEO told analysts on a Q1 call. See what other changes have contributed to the company’s growth.