Amazon Looks to Swallow Grocery Whole

| Mike O'Brien

After finalizing the $13.7 billion acquisition of Whole Foods, Amazon is making major pricing and fulfillment changes as the company leverages its investment. The ecommerce giant is up to the challenges that lay ahead and will be a major disruptor to grocery, and especially grocery delivery, for years to come.

JamesAllen.com Seeing Success with Video Marketing

| Mike O'Brien

Online diamond bridal jewelry retailer JamesAllen.com, which has been seeing great success using video to market its products on social sites like Facebook and Instagram, said merchants need to adapt the content to the audience based on where they are consuming information and what they want to see. Find out what other recommendations the company has for successfully leveraging video content.

The Roadmap to a Trustworthy Ecommerce Site

| Daniela Forte

Is your ecommerce site trustworthy? There are several ways retailers should make sure they can provide a safe environment for customers. Here is a breakdown of places where your customers may have concerns, and how you can make them feel safe from beginning to end.

unified commerce

Making the Most of the Omnichannel Customer Experience

| Maria Haggerty

Although bankruptcies, restructurings and the closing of underperforming brick-and-mortar stores are rampant across the industry, these changes can be seen as an opportunity to adjust to evolving consumer behavior and let customers shop however they want to. Here are three key areas to consider as you rethink the omnichannel customer experience.

Amazon Wins Big Again on Prime Day

| Mike O'Brien

Faux holiday Prime Day 2017 was another huge win for Amazon as its biggest sales day ever, especially of its own devices, while it saw the biggest one-day gain in Prime membership, already at an estimated 85 million U.S. members.

QVC to Acquire Rival Firm Home Shopping Network

| Daniela Forte

Creating a mega-entity in the world of television shopping and ecommerce in general, QVC plans to merge with Home Shopping Network in a deal valued at $2.1 billion. Here is what executives from both companies had to say about what this will mean moving forward.