A fool’s errand

| Tim Parry

Reports show that consumers are increasingly watching television shows on the Internet. Does that mean you can recycle your short-form DRTV spots and

Make Your Blog a Branding and an Acquisition Tool

| Tom Blake

Customer acquisition through traditional direct marketing offers can be difficult when you’re a niche merchant with a narrowly defined product category. Blogging is one way to build a relationship with prospective customers

Making Your E-Mail Marketing More Centralized

| Ryan Deutsch

Companies rely on e-mail for a variety of customer communication functions ranging from marketing to transactional and customer service. But these messages are often sent without any knowledge of each other, much less coordination

Friend-Get-A-Friend: The Original Viral Marketing

| Shari Altman

The critical key to success with get-a-friend programs is the offer. You must offer something to the friend and to the current customer. In asking your customer to recommend you to others, there’s one big question you need to ask in anticipation. “What’s in it for me?”