MCM CommerceChat podcast

Rolling With the Changes, Meeting New Demand at Tractor Supply

| Mike O'Brien

As the pandemic settled in, many were looking to escape urban environs and get back to the land. Letitia Webster, Tractor Supply’s SVP of ecommerce, omnichannel and MDM, and a keynote at Ecommerce Operations Summit (Aug. 17-18, Nashville) talks about how her team met this new demand and improved processes along the way.

MCM CommerceChat podcast

How Best Buy Approaches Hiring and Staffing Challenges

| Mike O'Brien

Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.

MCM CommerceChat podcast

Driving Toward Interoperability for Warehouse Robots

| Mike O'Brien

There has been a steady proliferation of autonomous mobile robot makers. This while demand has grown for AMRs in order fulfillment, as ecommerce booms and labor is tight. But can different warehouse robots play nice together? Two members of a standards group explain how it’s happening in this MCM CommerceChat podcast.

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Fetch Robotics Acquired By Zebra for $290M

| Mike O'Brien

Zebra Technologies, a provider of hardware and software for warehouse fulfillment and inventory management, has acquired Fetch Robotics for $290 million, after an initial investment and partnership. Zebra saw a good fit between its workflow software and inventory/pick management devices and Fetch’s AMR capabilities.

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ShipBob Raises $200M, Joins Growing Unicorn Club

| Mike O'Brien

ShipBob, a provider of software and services to optimize shipping for ecommerce companies, has raised $200 million in a new funding round, pushing its valuation over the $1 billion mark in a crowded unicorn field as it looks to expand globally and support customers as they add new channels.

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Prepping for 2021 Holiday Shipping – When It’s Already Perpetual Peak

| Mike O'Brien

Having experienced significant pain in Q4 2020, when millions of orders showed up late, many retailers have stepped up their preparation efforts to ensure holiday shipping 2021 isn’t a case of deja vu. In this report, industry experts and retailers discuss network and supply chain challenges, preparation efforts and mitigation strategies.

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WMS Add-On Modules: Maximizing the Benefits

| Brian Barry

As you select a new WMS for your ecommerce fulfillment operation, it’s clear not all are created equal in terms of core functionality. WMS add-on modules are typically available to extend the core system with additional functions. You need to not only understand the benefits of the add-on but also how it affects the TCO and ROI.

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Ecommerce Operations Summit Strikes the Right Notes in Music City

| Mike O'Brien

Ecommerce Operations Summit 2021 is back live, at the Gaylord Opreyland in Nashville on Aug. 17-18, and the team at Multichannel Merchant has a great event on tap to help operations and fulfillment professionals keep on top of key industry trends and address the challenges of a disruptive time. Read on for some program highlights.

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Ecommerce Fulfillment Helped By Smart Conveying for YourSurprise.com

| Sydney Riggs

YourSurprise.com, a Dutch ecommerce fulfillment company that markets personalized gift items in 22 countries, was growing rapidly but as it did, challenges of order accuracy and on-time delivery increased exponentially. Hear how the company met these challenges with a smart conveyor system, and the results it’s seen since.

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How Packaging Can Save Your Brand By Not Shipping Air

| Lee Spratt

When starting an online store, ecommerce entrepreneurs have so much to consider, including how to drive more sales and setting up shipping, among other topics. For many, packaging is towards the middle or end of their list of things to prioritize, but efficient packaging can be a cost saver and set you apart in the market.