12 Considerations for Adding a Mezzanine to Your E-Fulfillment Operations

| Brian Barry

Adding a mezzanine to your ecommerce fulfillment center can help you gain space and add functions like pick modules and outbound manifesting without adding a new facility. However the decision process can be tricky with many factor to weigh. Here are 12 considerations to help you determine if a new mezzanine is a good fit.

Ecommerce Delivery: What Do Your Customers Want?

| Brian Bourke

When it comes to ecommerce delivery, customer expectations are constantly rising. But just offering a wider selection of delivery options won’t necessarily ensure customer satisfaction. These three fulfillment scenarios illustrate best practices that will help ensure customer satisfaction, loyalty and repeat business.

Why the Time is Right to Consider a DOM System

| Michael Anderson

Omnichannel commerce is now a basic competitive requirement. But enabling customers to buy from anywhere, pick up from anywhere and return to anywhere is an operational challenge. Are traditional OMS systems up to it? Learn how a Distributed Order Management or DOM system is purpose-built for today’s commerce.

13 Steps to Greater Ecommerce Fulfillment Efficiency

| Brian Barry

As Amazon gets stronger and competition rises, you need to continually find ways to reduce expenses and improve the customer experience. Drawn from hundreds of operations blogs we have written for Multichannel Merchant, here are 13 ways to make your fulfillment operations more efficient and improve performance.

11 Ways to Improve Dock-to-Stock in Your Ecommerce Operations

| Brian Barry

“Dock-to-stock” is the battle cry of every receiving department, because every one of them faces the same pressure to meet daily service levels. A best practice for ecommerce companies is clearing the dock and staging areas in the same shift. Here are 11 ways you can improve your dock-to-stock performance.

Study Finds Young Shoppers Still Love Stores, Will Wait for Packages

| Mike O'Brien

A new study of shoppers ages 14-24 by Fluent Commerce found that young shoppers weren’t as eager for fulfillment immediacy as you’d think in the age of Amazon Prime and guaranteed two-day delivery, with most digital natives still good with hitting the stores. See what else matters to the next wave of consumers.

13 Steps to a Successful WMS Selection

| Brian Barry

Warehouse management systems (WMS) have become more affordable even for small-to-medium-sized ecommerce businesses thanks to the growth in subscription, cloud and Software as a Service (SaaS) models. But you need to apply a rigorous methodology to select the right system. Here are 13 steps that will help you select the best WMS to meet your current and future ecommerce fulfillment needs.

6 Steps Toward Making Inventory Management More Strategic

| Brian Barry

Retailers and ecommerce companies have spent considerable sums on inventory management, filling customer orders from multiple shipping points. Your company can benefit by adopting a strategic approach to optimizing inventory that will help maximize sales and profits and improve customer service.