To succeed, retailers and ecommerce companies need to meet heightened customer experience demands. That means offering fast shipping, free returns and same-day delivery, if possible. Learn insights from industry experts on ways to optimize your fulfillment network and focus your technology investments to compete and win.
Where do you go to learn what solutions and strategies others in ecommerce and omnichannel have successfully implemented? Ecommerce Operations Summit 2019, April 9-11 in Columbus, OH, is totally geared to all things DTC. It’s the perfect venue to validate your approach, save on costs and improve the customer experience.
Given the rapid pace of change, how forward looking are your operations and fulfillment strategies, and are you pursuing the right ones? Ecommerce Operations Summit (April 9-11, Columbus), is an excellent way to evaluate emerging trends. Here are some highlights we found in the conference agenda, and why they’re beneficial.
In an indicator of the continuing evolution of retail, more shuttered stores and malls are being converted to industrial space, especially for ecommerce fulfillment, according to a new report from commercial real estate firm CBRE. See where this is happening, what the drivers are and the prevailing local headwinds.
When you’re not diligent in planning workloads, measuring productivity and publishing results to employees, work will expand to fill the time available for its completion. If this describes your ecommerce operations, here are ways you can experiment with measuring and improving productivity, while increasing efficiency.
If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.
While you have little control over an order once it’s out for delivery, your operations team is still a crucial cog in the last mile experience. You need the right processes and technology to get products to the customer as efficiently and accurately as possible for a smoother delivery and a better experience.