FedEx Ground driver

Amazon Restricts FedEx for Seller Fulfilled Prime

| Mike O'Brien

A decline in delivery performance in certain lanes has led Amazon to restrict use of FedEx Ground and Home Delivery for Seller Fulfilled Prime orders, according to the Memphis Commercial Appeal. Overall on-time performance of carriers is already being challenged even ahead of the traditional start of peak season.

Solving This Peak Holiday Season in the Last Mile

| Mike Willoughby

This peak holiday season will be unlike any before, and brands must adapt accordingly. These unusual circumstances need to be met with creative solutions. Here are a few ways to avoid this scenario by looking at alternative last-mile delivery options that will keep both consumers and brands happy.

3 Ways to Prepare for BOPIS Fraud This Holiday Season

| Erika Dietrich

As consumers have begun holiday shopping earlier than ever, merchants are expecting historical peak trends, and fraudsters will try to take advantage of this. To prepare for the uptick in BOPIS fraud this holiday season, consider enacting both short-term and long-term fraud mitigation strategies to protect yourself and your customers.

5 Video Ad Tactics to Make Your Brand a Holiday Standout

| Hope Horner

The holiday season is upon us, which is both exciting and overwhelming. There is also the pressure of figuring out how to rise above everyone else’s holiday-themed ads. A well-produced, perfectly timed video ad can elevate your product in memorable ways. Here are 5 principles to focus on when creating your video ads this holiday season.

USPS delivery vans

ShipMatrix Service Aims to Address Carrier Capacity Gap

| Mike O'Brien

ShipMatrix, a provider of software and services for parcel shippers, has created a new offering that aims to address the massive problem of a shortfall in major carrier capacity this holiday season by making it more attractive for shippers to use the U.S. Postal Service for lightweight items.

walmart fulfillment center

Walmart Leverages Tech to Quickly Launch Popup FCs

| Mike O'Brien

Walmart is launching 42 popup fulfillment centers within existing U.S. retail distribution centers to help handle the peak fulfillment load during November and December, leveraging technology to route orders for local fulfillment and handling up to 30% of its holiday volume.

7 Tips for Successful Holiday Gift Subscriptions

| Nicole Lee

Recognizing the potential for growth, smart subscription companies are promoting gift-giving, this season and throughout the year. Whether you already offer gift subscriptions or are thinking about adding them, it’s helpful to understand some common best practices. Following are seven tips to get you started.

holiday packages at the door feature

Adobe Predicting Busy Santa: Holiday Ecommerce Sales Jumping 33%

| Mike O'Brien

In the peak holiday season like no other, Adobe is calling for a 33% increase in holiday ecommerce sales from Nov. 1 through Dec. 31, hitting a record $189 billion, equal to two years’ growth from a single year, as retailers, carriers and solution providers alike gear up for a blowout.

Handling Holiday Ecommerce Fulfillment Issues

| Rafael Lourenco

For retailers, massive holiday ecommerce this year raises the prospect of more customer complaints, lost package claims, returns due to delays and possible shipping fraud as harried customer service agents try to keep shoppers happy by making post-order changes. Here’s how you can plan now to keep holiday customers happy.

prime day 2020 hodgepodge feature

Prime Day Hits $10B in Sales; Party Continues with New Holiday Dash

| Mike O'Brien

Another Prime Day is in the books, with Amazon reporting that third-party sellers rang up $3.5 billion in sales over the two days, up 60% from $2.2 billion in 2019, and once again Amazon devices were big winners. eMarketer pegged the worldwide total for Prime Day at a shade under $10 billion, up a hefty 43% from $6.93 billion in 2019.