Consumers are bringing their spending back to offline retailers in 2021, and a now a retail revival, and a likely boost to in-person retail, has already begun. Here are four key technology trends that your brick-and-mortar store can use to accelerate customer engagement in the coming consumer wave.
On the surface DTC seems like a no-brainer: Cut out the middleman, increase margins, gain customer insights in an increasingly crowded retail marketplace. However, this pivot will still be difficult for larger brands. Let’s take a look at some of the roadblocks and lessons retailers can learn from those who have been successful.
While Happy Returns has solved for the efficient consolidation of ecommerce returns at its growing network of mall-based returns bars, a new joint solution from BlueDot and Adeptmind aims to take the same approach on the purchase end by consolidating curbside pickup at U.S. malls. BlueDot’s CMO explains how it works.
Challenges around mobile marketing can be overwhelming at times, especially when it comes to making the right call on where and when to spend marketing dollars effectively. That’s why it’s key to understand the four common mistakes many retailers make with their mobile marketing strategy, and how they can be remedied.
NewStore, provider of an omnichannel platform focusing on helping vertically integrated brands improve their customer experience, has raised $45 million as it expands in Europe and looks to fuel further growth. Stephan Schambach, founder and CEO of NewStore, said the pandemic “changed the sentiment” around omnichannel.
Finding enough workers is a problem, and you need to be mindful of how the workforce is changing to meet staffing objectives. Mark Irvin, chief inclusion and diversity officer for Best Buy and a keynoter at Ecommerce Operations Summit 2021, talks about how his charge aligns with the company’s labor management strategy.
Ecommerce technology provider Stackline has received $130 million in funding from UK-based private equity firm TA Associates, on top of a $50 million investment from Goldman Sachs’ growth equity team in November, using it to create new products, pursue foreign markets and look ahead to an IPO.
One of the biggest retail trends influenced by the pandemic is the increasing popularity of the direct-to-consumer or DTC model. For many brands, a long-running DTC channel proved priceless over the past year, but it’s important to weigh the pros and cons. Here are six considerations when looking at pursuing a DTC model.
Alex and Ani, the Rhode Island-based retailer which reached huge popularity a decade ago with its inexpensive bangles and charm bracelets promoting spirituality and good vibes, has filed for has filed for Chapter 11 bankruptcy protection. The company, owned by a UK concern, has faced poor sales, lawsuits and internal conflicts.
Making a bigger push into selling fashion online, Walmart said it is acquiring Israeli virtual dressing room provider Zeekit for an undisclosed sum. The owner of acquired fashion brands Eloquii, Moosejaw and Bonobos is looking to make the online clothing shopping experience more fun, while also cutting down on returns.