Reducing Expenses by Streamlining Your Ecommerce Supply Chain

| Brian Barry

There are many opportunities to make your SCM more efficient, reduce costs and provide higher service levels to customers, including in sourcing, storage, fulfillment, distribution, IT and transportation. Here are four major ecommerce supply chain areas that you can streamline to reduce your overall fulfillment costs.

Dick’s Sporting Goods Sees Success with Ecommerce Software Insourcing

| Mike O'Brien

Dick’s Sporting Goods continues pushing to insource its ecommerce software, following a trail blazed by its CIO during his time at Home Depot, according to a report in the Wall Street Journal. The company has also centralized its ecommerce fulfillment and revamped its supply chain to speed up ecommerce deliveries.

Customer Experience Metrics Are Key Measures of Supply Chain Success

| Mike O'Brien

Nearly all supply chain managers responding to a recent survey by Convey and eft Supply Chain and Logistics Business Intelligence said they consider customer experience to be important when measuring last-mile performance, while two-thirds of them say they’re held accountable for standard customer experience KPIs.

Amazon Steps up Ocean Freight Shipping from China to the U.S.

| Mike O'Brien

Amazon has been quietly shipping ocean freight from China to West Coast ports, in another sign of its increasing logistics ambitions and an entire supply chain play, according to a report in USA Today. In the past year, Amazon Logistics has shipped 4.7 million cartons of consumer goods from China to Long Beach and Seattle.

Intermodal Demand Leading to More Hubs, Facilities

| Mike O'Brien

A growth in intermodal transportation by rail from coastal ports is leading to increased development of distribution facilities near so-called inland ports in locations like Chicago, Atlanta, Dallas, Salt Lake City, eastern Pennsylvania and Kansas City, according to a new report from commercial real estate firm JLL.

DHL Investing $300M in Warehouse Robotics, Automation

| Mike O'Brien

Deutsche Post unit DHL Supply Chain North America is investing $300 million to increase the level of automation and robotics at 350 of its 430 facilities, to better handle the crush of ecommerce orders. DHL also plans to open a 24,000-square-foot innovation center near Chicago in September 2019.

Blockchain Poised to Reinvent Retail Supply Chains: PwC

| Mike O'Brien

Blockchain technology will fundamentally alter the way retail supply chains operate in the coming years, a PwC analyst told attendees at Shop.org in Las Vegas, creating more transparency and security of data shared across partners and trading organizations.

Analytics Help You Better Manage Ecommerce Fulfillment Demand Spikes

| Don White

Customer experience can suffer if an ecommerce fulfillment center is unable to quickly scale its operations, but not every company has the resources to respond swiftly. If you’d like to stay one step ahead of demand, consider these 3 analytics strategies to manage planned (and unplanned) peak seasons.

FedEx Active in Blockchain Initiatives Tying in Supply Chain

| Mike O'Brien

With interest growing in the use of blockchain in the supply chain, FedEx has been very active in moving the technology forward. Dale Chrystie, FedEx Freight’s Vice President of Strategic Planning and Support, spoke with Multichannel Merchant about the company’s involvement with blockchain initiatives.

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