FedEx to Raise Ground, Home Delivery Rates
FedEx Corp. said on Dec. 4 it will be raising rates for FedEx Ground and FedEx Home Delivery by an average of 4.9%, effective Jan. 1.
Warehouse
Survey: WMS’ Underutilized
A recent Supply Chain Consortium benchmarking and best practices survey of 100 top retail and related companies from Raleigh, NC-based consultancy Tompkins Associates reveals that too many organizations underutilize their warehouse management system (WMS) investment or do not make sound upgrade and replacement decisions.
Christian Book Distributors Buys Best to You
Cataloger/retailer Christian Book Distributors (CBD) has purchased Best to You, a catalog and online merchant of Christian-themed gifts.
Forecast Final Christmas Results Now
Early holiday 2006 results are in
An education in ops
Adam Schwartz is vice president/general counsel for Colchester, CT-based S&S Worldwide, which sells education and recreation products to schools and institutions.
Get Vocal about Self-Service
The world has lost patience with poorly designed self-service solutions. But you need automation to handle growing call volumes and to provide 24-hour
Hit the skids and reorganize your pallets
Are you running out of space to store pallets? Do you have peak times when you simply don’t have a place to put all your skids? If so, consider these
Close to home
Fewer and fewer shippers are overlooking the regional carriers, and the number of such companies is growing as a result.
This call is being recorded
Until a few years ago, contact center agents were monitored only infrequently. But advances in technology mean that more and more agents are being recorded
CAPTURING PHANTOM DEMAND
For many direct merchants, recording phantom demand can be as elusive as capturing an actual ghost. Advancements in contact center and Website technology