RFID: Are We There Yet?
As a kid, you asked Are we there yet? over and over during long trips in the family car. The parental answer was usually a vague platitude designed to
Warehouse
PCI Pain
To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The
LEAVING HOME
Three days after Valentine’s Day, in the middle of a typical New England winter, The Boston Globe reached out and punched many of us Vermonters in the
All in One
Electronics Line USA is a manufacturer/marketer of high-tech security surveillance equipment and related apparatus, with offices and distribution operations
Back-end benchmarks
Every couple of years, we find that we have to revise our for benchmarks. Order fulfillment practices change far more rapidly today than they did even
Training Day
EDITOR’S NOTE This is the second installment of a three-part series on picking technologies and strategies. Part I was published in the April 2005 issue
Returns Engagement
Catalogers know that a customer making a return isn’t happy with the product. But if you can quickly and efficiently process the return, you may be able
Home, Sweet Home
Anecdotally, it appears that a sort of informal backlash against offshore agents has resulted in lower customer satisfaction ratings for some companies.
Care Package
Unless you ship jewelry or pharmaceuticals, package security probably doesn’t rank too high on your list of worries. Maybe once in a while a packer gets
Successful Seasonal Hiring HELP WANTED
A mere 275 shopping days until Christmas! While you may have a while before you need to address your holiday cards, the time is approaching rapidly for