High Season

| Debra Ellis

Predicting seasonal demand is something of a performance art. First, you gaze into your crystal ball to determine which items will be hot. Then, you tiptoe

Weird Science

| MCM staff

THE STUFF THAT LIFE-SCIENCE and high-tech products manufacturer Sigma-Aldrich sells isn’t glamorous it often ends up in bubbling beakers and test tubes.

Super Service

| Barbara Arnn

What characteristics do merchants such as Ann Taylor, hpshopping, Petsmart, and Tower Records have in common? According to the e-tailing group inc.’s

Safe and Sound?

| MCM staff

Three years after the worst terrorist attack on U.S soil, our panic may have subsided, but our vigilance shouldn’t slacken. Although another assault could

WIRELESS PICKING NOW OR LATER?

| Debra Ellis

Order picking is the most labor-intensive function in the distribution center. It requires more skill than other positions and commands a higher pay scale.

HELP DESK

| MCM staff

The worldwide market for offshore IT services will grow from nearly $7 billion in revenue in 2003 to $17 billion by 2008, reports IDC.

Manual to Automatic

| Barbara Arnn

RETURNS MEAN TROUBLE and expense at either end of the supply chain, and the larger the business, the larger the potential headache of returns. Just ask

BUILDING BLOCKS

| Rama Ramaswami

BEFORE ADDING SPACE or even thinking about adding space to your distribution facility, your first thought in these budget-constrained times is most likely

Backed Up

| MCM staff

The holidays are over, and the returns are flooding in. But there are ways to keep those periwinkle turtlenecks from choking your warehouse, says the