UPS, Sealed Air Unveil Packaging Innovation Center

| Mike O'Brien

Meeting the increasingly high demands of ecommerce customers and helping shippers drive efficiency in their fulfillment operations were two of the main themes as UPS and Sealed Air jointly unveiled their packaging innovation center, located on the campus of UPS Supply Chain Solutions near its Worldport air hub in Louisville, KY.

3 Things You Must Know About Ecommerce Order Fulfillment

| MCM Staff

To be successful as an ecommerce seller, you have to do a lot of things right, and one of them is order fulfillment. Find out how free trumps fast, how too many customer choices can cause issues, and how multi-unit shipments lead to efficiencies.

customer service, customer experience, call center, customer service reps

How Retailers Can Better Leverage Vendors

| MCM Staff

Take a moment to think about your ideal customer. The easy answer might be “the person who spends the most money,” but there’s really so much more that composes an ideal customer. Here is how you can choose the right vendors to fit all the needs of the customer.