Why Your Returns Process Matters
Like it or not, returns happen; an unsatisfactory returns protocol will affect your bottom line and customer satisfaction. However, the returns headache can be avoided for both the merchant and … Continue Reading →
Erin Lynch
Erin Lynch is the senior content producer at Multichannel Merchant. Erin can be reached (203) 899-8461 or connect with her socially on Twitter, Google+, and LinkedIn.
Tom Ford Launches Same-day Delivery in NYC
Designer Tom Ford has just launched a new ecommerce site which offers same-day delivery to New York City area fashionistas.
New Study Looks into Language Preferences for Global Shoppers
A new study reveals the impact that language, localization, and brand recognition has when it comes to international ecommerce success.
UPS Opens Expansion of European Air Hub
UPS announced this week that it has opened a $200 million expansion of its European air hub facility at the Cologne/Bonn Airport in Germany. This facility is one of the largest investments in the shipping titan’s history.
UPS Opens Cross-border Shipping Facility in Mexico
In an effort to improve cross-border shipping to Mexico, UPS has announced the opening of a new package sorting and delivery facility in Laredo, Texas.
13 iStock Images of Cats in Cardboard Boxes
While searching around for images relating to “package fill” and “recycled cardboard” we kept getting bombarded with images of cats in cardboard boxes. So, without further ado, here are 13 of the best iStock images of cats in cardboard boxes.
Winning Hiring Strategies for the Contact Center and Warehouse
We have a tremendous line up of speakers at our upcoming Operations Summit. Anne Embrey, vice president of continuous improvement with Replacements, LTD., is one of those amazing speakers.
Winter Weather to Blame for FedEx Third Quarter Earnings
FedEx said this week that its third quarter earnings took a direct hit thanks, in most part, to severe weather during the holiday shopping season.
Amazon Distribution Center Rejected in the Czech Republic
The Associated Press is reporting that the second-largest city in the Czech Republic, Brno, has rejected a plan by Amazon to build a distribution center in the region.
USPS Teams Up with Sony Pictures to Promote The Amazing Spider-Man 2
The United States Postal Service’s Priority Mail will soon be hitting a theater near you after scoring a major product endorsement in Sony Picture’s highly anticipated summer blockbuster “The Amazing Spider-Man 2.”