Are Online Marketplaces Preying on Your Business?

| Curt Barry

The lure of online marketplaces and the exposure to tens of millions of their customers can lead to significant sales growth, but at what cost? Here’s some things to keep in mind before jumping in and hanging out your virtual shingle.

Competing with Amazon: The Content Advantage

| James Brooke

In the “Amazon era,” retailers with an online presence must constantly fight to keep loyal customers and attract new ones—or watch their business slowly be eaten up by larger competitors. Here is how companies can better utilize something they already have, their visual imagery and online content.

The Difficulty of Being a Merchant of Record

| Elan Sherbill

Billing your global online customers is a very complex activity. To effectively collect payments in a secure manner, you must, among many other things, open up merchant accounts, put payment gateways in place, manage contracts with global payment service providers, comply with PCI DSS, and abide by global taxation requirements.

Analyzing Buying Behaviors in 11 Different Verticals

| Daniela Forte

Buying behaviors and consumer expectations are impacted by a wide variety of factors – the most telling characteristic of consumer engagement is the type of merchandise the shopper is looking for. See what insights have been gathered in this infographic by ChargeBacks911.

The ALDO Group Raises the Bar in Digital

| MCM staff

The ALDO Group has announced the latest phase of its digital transformation with the release of a new responsive website and ecommerce platform that raises the bar for retail online, in-store and mobile channels. See how this new website and ecommerce platform will change the way customers shop at ALDO.

Amazon DC

Amazon to Add Nearly 3M in FC Space in New Jersey

| MCM staff

To address customer demand in the New York metro area, Amazon announced plans to open three new fulfillment centers in New Jersey totaling nearly 3 million square feet. This is in addition to an existing 1.4 million-square-foot facility in Robbinsville, NJ that opened in 2014.

PetSmart Acquires Chewy.com

| Mike O'Brien

PetSmart announced it would acquire Chewy.com in an effort to further enhance the online and in-store experience for both companies. See what this means for both companies as each move forward with this acquisition.

Bebe to Close all of Its Stores in May

| Daniela Forte

Women’s apparel retailer Bebe is joining the unfortunately growing list of failed retail chains, announcing it will close its doors at the end of May after a string of losses. See what is causing the closure of stores and what it means for retail.

mobile payments

Experimenting with Payments to Capture Mobile-First Consumers

| AndyBarker

Today most people use their smartphones to research and browse products before buying online or at a physical store. However, more than half of all online retail traffic in Q4 2016 came from mobile consumers. So why is compelling them to complete mobile purchases proving so elusive? Here is how retailers should use payments to capture mobile-first customers.