Toys ‘R’ Us Takes Etoys.com from The Parent Co.

| MCM staff

Toy and baby products retailer Toys ‘R’ Us has acquired the e-commerce site eToys.com from The Parent Co. for an undisclosed sum. The deal also includes the BabyUniverse.com e-commerce site and ePregnancy.com parenting resource site. Toys

Useful Lessons in Website Usability

| Lisa Wehr

A recent survey conducted by Guidance and Synovate found that 36% of online shoppers ran into roadblocks while buying gifts. The roadblocks included factors such as slow load times, problems with or inability to check out, system crashes and more

The Voice of the Corporate Blog

| Chris Baggott

Merchants often pose this question when we discuss implementing a widespread corporate blogging program focused on search acquisition: Who should be blogging at your company?

Behaviorally triggered e-mails

| Ken Magill

One of the truly great mysteries of online marketing is why so few merchants use behaviorally triggered e-mails to boost customers’ recency, frequency,

Circulation techniques

| Gina Valentino

When you should change your catalog circulation plan and more important how to change it is often determined by necessity. And multichannel marketers

The new natural search spam

| Brian Klais

I needed a backyard fire pit, so I revved up the Home Depot Website. The retailer’s navigation saved me time by presorting and filtering the hundreds