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Improving Your Ecommerce Fulfillment Center Operations

| Brian Barry

To determine if your ecommerce fulfillment center is running as efficiently as possible, start with an operations audit or assessment, taking into account quantitative and qualitative aspects of all processes and systems. Here are 11 ways to reduce costs, make your operations run smoother and improve the customer experience.

Sustainable Ecommerce Packaging: Boost Loyalty and the Bottom Line

| MCM staff

At Ecommerce Operations Summit 2019, Hanko Kiessner, CEO of Packsize, Jamie Markland, associate director of operations at Boll & Branch and Rob Bass, chief supply chain officer at Best Buy, discussed their ecommerce packaging sustainability journey and the benefits realized. Here are some of the insights they shared.

The True Cost of Ecommerce Backorders

| Brian Barry

Studies have shown that ecommerce backorders can cost you $15 to $20 each, eroding profits. This includes customer service calls, fulfillment labor, shipping and packing material costs. Also, backordered items often have a higher return rate. Here are 8 practical solutions to help you reduce ecommerce backorders and stockouts.

Ecommerce Packaging and the Sustainability Imperative

| Mike O'Brien

Packaging is the last touchpoint of an ecommerce order, and it’s also a branding vehicle that has to protect your product. Sustainability is another imperative, as tons of excess materials end up in landfills and customer perception is a concern. Learn what brands are doing and how innovation plays a role in sustainability efforts.

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Reducing Expenses by Streamlining Your Ecommerce Supply Chain

| Brian Barry

There are many opportunities to make your SCM more efficient, reduce costs and provide higher service levels to customers, including in sourcing, storage, fulfillment, distribution, IT and transportation. Here are four major ecommerce supply chain areas that you can streamline to reduce your overall fulfillment costs.

Capabilities, Adoption Growing for Ecommerce Fulfillment Robots

| Mike O'Brien

Ecommerce fulfillment robots are trending up. The entry point for ecommerce companies is now in the hundreds of thousands of dollars instead of multiple millions, and can be scaled up as needed. This report from MCM examines the players, the state of the art, advancing capabilities and results being seen by ecommerce companies.

Pace of Demand for Ecommerce Fulfillment Center Space Slowing

| Mike O'Brien

After years of hyper growth, demand for industrial space, especially ecommerce fulfillment centers, will slow between now and 2023 as supply has caught up, according to a new report from the Deloitte Center for Financial Services. The availability rate of industrial space is projected to rise from 7% in 2018 to 10.3% percent in 2023.

Locus Robotics, RightHand Robotics Strike Partnership

| Mike O'Brien

Locus Robotics, makers of autonomous mobile robots for fulfillment, and RightHand Robotics, creators of a stationary robotic picking arm, have partnered to work on joint solutions that combine batch picking and conveyance with automated sortation.