LIVE WEBINAR – Join Multichannel Merchant for this live webinar and hear firsthand how Taylored Services worked with Locus Robotic to implement its robotic fulfillment solution and how the technology is being utilized to deliver the highest level of customer service.
The monumental shift to ecommerce is causing businesses to re-evaluate their fulfillment experience to make sure they get it right. At the heart of that process is understanding how to improve the status quo by putting the customer relationship front and center. The stakes are high, but those who get it right will see substantial growth.
The one thing brands can control is their online sales channel. From checkout to last mile delivery, DTC brands can ensure a seamless ecommerce experience. With the majority of Q4 and holiday shopping expected to shift online, brands must have their entire ecommerce channel prepared for an optimal customer experience.
Amazon has received approval from the Federal Aviation Administration to operate its delivery drones beyond visual line of sight of the pilot, removing a key roadblock to its eventual goal of deploying aerial fulfillment for Prime customers in less than a half hour.
Ware2Go, a UPS-owned provider of fulfillment on demand through partnership with warehouse owners, via an integration with Google Shopping, lets merchants offer free shipping early in the search and discovery process on Google, aimed at increasing conversion. Ware2Go handles fulfillment through its partner network.
How much does absenteeism and employee turnover cost your DTC fulfillment operations? How do you stack up? To identify the problems, do you have formalized reporting statistically of employee absenteeism and turnover? As you research your turnover rate, here are some key points to take into consideration.
Third-party sellers sold on average more than 6,500 products per minute on Amazon Marketplace in the past year, with over 450,000 sellers utilizing Fulfilled By Amazon (FBA). In recent months, however, FBA has been placing restrictions due to pandemic volumes. One option is using Merchant Fulfilled Network (MFN); here’s how it works.
Amazon is working with Simon Property Group, the largest owner/operator of shopping malls in the country, to convert some shuttered J.C. Penney and Sears anchor stores into local fulfillment centers to augment its already massive network and facilitate last-mile speed, the Wall Street Journal reported.
For those overseeing ecommerce and direct-to-customer operations and fulfillment, Multichannel Merchant is launching a new subscription content series, “The Ecommerce Workforce Management Insider.” Each month we’ll bring you insights and viewpoints from experts in the retail, ecommerce and provider communities.
Major logistics and shipping firm C.H. Robinson has added a parcel option to its Freightquote self-shipping tool to better service small-to-medium-sized businesses, while also partnering with project crowdsourcing provider TaskRabbit to give them access to ecommerce fulfillment services. The combination is an industry first.