Fulfillment

What’s generally negotiable

Hiring and training staff for the holiday season is huge topic for merchants that do the bulk of their business in the fourth quarter

UPS this month announced an extraordinary increase in its net profit for the quarter ended June 30. FedEx recently announced similar results for its quarter that ended May 31. I did not hear resounding applause from shippers in recognition of their splendid results, however

What you must do to prepare for the change in seasonal demand: Review your inventory forecasting model; Prepare your warehouse for the change in products; Review your personnel requirements; Ramp up your personnel to accommodate increased inventory.

Most small- to medium-size warehouse operations tend to rely heavily on manual processes and labor. Automation could be saving them time and money

Why do customers keep coming back? Exceptional service is often listed as one of the top elements in the loyalty decision, but this may not always be the case. Many customers would prefer that you simply make it easy for them to shop and answer their own questions.

In the midst of surging fuel surcharges and carrier rate increases, many shippers would consider cost containment a strategic win. But simply containing shipping costs is not enough

Just when you think Amazon.com can