Another peak holiday season is in the books and ecommerce and operations professionals are evaluating how well their fulfillment processes performed during the most challenging and important time of the year. A key success factor is establishing good project management in advance to mitigate challenges that arise.
Abercrombie & Fitch reported a strong fourth quarter of 2017, returning to positive comp territory, besting revenue and profit estimates, right-sizing its store footprint, increasing direct sales and continuing integration of its omnichannel initiatives.
The biggest challenge in relocating an ecommerce fulfillment center is the business disruption. How will you transfer your inventory without having to shut down for days or even weeks? These 10 best practice steps will help you bring the new facility online quicker.
Target announced a number of initiatives to improve its omnichannel delivery and fulfillment services for customers as it continues to feel the heat from Amazon and other major competitors in retail and ecommerce.
Planning and executing the relocation of an ecommerce fulfillment center is a massive undertaking, and the budgeting of costs and ongoing expenses involves a rigorous process. From a merchant case study, learn what steps to take, key items to consider and how to cost out the project.
Finding sufficient warehouse staff is a problem that’s not going away soon, so merchants are looking to maximize productivity and efficiency. This special report from Multichannel Merchant explores ways they are creating optimized warehouses to address labor shortages, including tactics like incentives, space optimization and investment in a modern warehouse management system (WMS).
Best Buy reported a strong fourth quarter, increasing same-store sales 9% over the previous year and boosting online comp sales by 18%. The company also made improvements to its BOPIS program and is testing an app feature that lets customers notify associates when coming to pick up a large item.
JC Penney, DSW, Amazon and Gilt are among those announcing distribution center and fulfillment center activity recently. See what is opening and closing in the domestic market for retail and ecommerce companies.
UPS has filed a lawsuit against the European Union’s antitrust agency, seeking $2.15 billion (1.74 billion Euros) for its 2013 decision which scuttled the carrier’s planned acquisition of Netherlands-based TNT Express. See what preceded the action and how UPS views its commitment to the EU market.
In our monthly MCM CommerceChat podcast, Angie Stocklin of One Click Ventures discusses how to provide a consistent customer experience across every touchpoint to foster true customer centricity. Angie will be speaking on this topic at the seventh annual Ecommerce Operations Summit 2018, April 3-5 in Columbus, OH, in a session entitled “It Should All Look the Same: Creating True Cross-Channel Customer Centricity.”