What are you doing in your warehouse across freight management, incentive pay for employees, creating baselines for KPIs, developing great managers and other critical areas? Here are 10 things to consider as you look for ways to make your operations more efficient and less costly.
Israeli drone startup Flytrex has begun a pilot program making backyard deliveries from a Walmart in Grand Forks, ND to about a dozen nearby homes, looking to expand the program to further-out properties there in the months ahead while keeping to current FAA restrictions to line-of-sight piloting.
Supply chain issues related to COVID-19 are causing lots of problems for retailers who are still tasked with fulfilling orders on a timely basis. This means looking into nontraditional fulfillment methods that provide flexible and cost-effective solutions. Popup fulfillment centers are one viable solution to address these challenges.
Ship from store and curbside pickup are not new to multichannel businesses, but many smaller ones are trying to implement this model, often without the infrastructure and systems in place to support it. Here’s what you need to do to set up streamlined, store-level picking and curbside fulfillment during the coronavirus pandemic.
Amazon CEO Jeff Bezos addressed the company’s response to and operations during the coronavirus outbreak, saying they’re doing all they can to keep workers safe amid reports of growing positive tests, a worker death and walkouts. Bezos also discussed possible company-wide COVID-19 testing, a process that is taking top priority.
It’s inspiring to hear stories of individuals and businesses stepping to help in the fight against the “invisible enemy” that is the novel coronavirus. Lauri Sullivan, CFO and COO of The Salyers Group, discusses the company’s various efforts and how they’re keeping connected with customers in our latest MCM CommerceChat podcast.
Multichannel Merchant is thrilled to announce that Ecommerce Operations Summit 2020 is rescheduled for Sept. 9-10 at the Gaylord Opryland in Nashville, TN. In addition to our usual great content, we also plan to have lots of fun networking opportunities and functions taking full advantage of our location in the heart of Music City.
Many ecommerce companies are trying to stay open while keeping their employees and customers safe through the coronavirus pandemic. Others have temporarily shut down and are thinking about how and when they can reopen. Here are some things to keep in mind based on our consulting work with retail and wholesale companies.
Helping crafters find their “happy place” has never mattered more than it does today, when we’re all searching for ways to stay happy and discover new outlets amidst so much uncertainty. To do this, JOANN has evolved its customer service to meet the needs of today’s generation of crafters and makers.
Amidst the massive pivot to online during the coronavirus crisis, providers of last mile delivery services are seeing huge growth in demand from various kinds of merchants, as house-bound consumers are ordering away for both essential and nonessential items. Demand is coming from a variety of sources, including stores, SMBs and CPGs.